Shipping policy

SHIPPING & DELIVERY POLICY

Last Updated: September 3, 2026

Welcome to Zevafly.

Zevafly is a 100% digital-only store. We sell digital products and resources that are delivered electronically. We do not sell or ship physical products.

This Shipping & Delivery Policy explains how your digital purchases are delivered and what to do if you experience any problem accessing your purchase.

1. Digital-Only Store

Zevafly exclusively provides digital products.

Our products may include:

  • eBooks
  • Digital books and guides
  • AI prompt packs
  • Canva templates
  • Notion templates
  • Business templates
  • Resume and career resources
  • Digital design resources
  • Educational resources
  • Online courses
  • Software-related digital products
  • Digital tools and files
  • Other downloadable or digitally accessible products

No physical products are sold or shipped by Zevafly.

2. No Physical Shipping

Because Zevafly is a digital-only store:

  • We do not ship physical products.
  • We do not use courier services for product delivery.
  • No physical parcel will be delivered to your address.
  • No shipping charges apply to digital products.
  • No packaging charges apply to digital products.
  • There are no physical delivery timelines.

The address requested during checkout, where applicable, may be required for billing, payment verification, tax, fraud prevention, or other legitimate purposes and does not mean that a physical product will be shipped.

3. How Digital Products Are Delivered

After a successful purchase, your digital product may be delivered electronically through one or more of the following methods:

  • Download link;
  • Email;
  • Customer account;
  • Online access;
  • Product-access page; or
  • Another digital delivery method specified on the product page.

The exact delivery method may vary depending on the product.

4. Delivery Time

Most Zevafly digital products are designed to be delivered immediately or shortly after successful payment and order confirmation.

In some circumstances, delivery may be temporarily delayed because of:

  • Payment verification;
  • Security checks;
  • Technical issues;
  • Temporary service interruptions;
  • Third-party service issues;
  • Manual order verification; or
  • Other circumstances beyond our reasonable control.

5. Email Delivery

Where a product is delivered by email, we will send the relevant information to the email address provided during checkout.

Please make sure that your email address is entered correctly.

If you cannot find your delivery email, please check:

  • Inbox;
  • Spam/Junk folder;
  • Promotions folder;
  • Updates folder; and
  • Other filtered folders.

Zevafly is not responsible for delivery issues caused by an incorrect email address provided by the customer or by email filtering outside our reasonable control.

6. Download and Access Issues

If you have successfully paid for a product but cannot download or access it, please contact Zevafly Support.

We may assist by:

  • Resending the download link;
  • Providing a replacement file;
  • Providing an alternative access method;
  • Correcting a technical issue; or
  • Providing other reasonable technical assistance.

Contact Support

Email: support@zevafly.com

WhatsApp / Phone: +91 9555458622

7. Payment Confirmation

Digital products are generally delivered only after the applicable payment has been successfully confirmed.

If your payment is:

  • Pending;
  • Failed;
  • Cancelled;
  • Reversed; or
  • Otherwise not successfully confirmed,

delivery may be delayed or may not occur.

If your payment has been deducted but your order has not been confirmed, please contact us with your order and payment details.

8. Payment Verification

For security and fraud-prevention purposes, Zevafly or its payment providers may occasionally require additional verification before delivering a digital product.

This may temporarily delay delivery.

We may delay, suspend, or cancel digital delivery where we reasonably suspect:

  • Fraudulent activity;
  • Unauthorized payment;
  • Payment manipulation;
  • Chargeback abuse;
  • Suspicious transactions; or
  • Other unauthorized activity.

Any applicable refund will be handled according to our Return & Refund Policy and applicable law.

9. Courses and Online Products

For courses and other products that require online access, access instructions may be provided through:

  • Email;
  • Customer account;
  • Online portal; or
  • Another method specified on the relevant product page.

Access credentials and links are personal to the purchaser unless the applicable product license expressly states otherwise.

You must not share your account credentials or access information with unauthorized persons.

10. Software and Digital Tools

For software, scripts, digital tools, or similar products, delivery may include:

  • Downloadable files;
  • Installation instructions;
  • Access credentials;
  • License information, where applicable; or
  • Other information specified on the product page.

Any product-specific license or usage terms will apply to the relevant product.

11. Download Links

Some Zevafly products may be delivered through secure or temporary download links.

You are responsible for keeping your purchase information and access links secure.

You must not publicly share, distribute, sell, or otherwise provide your download link to unauthorized persons.

Unauthorized sharing or redistribution is prohibited under our Terms & Conditions.

12. Expired or Lost Download Links

If your download link expires, stops working, or becomes unavailable after a legitimate purchase, please contact us.

After verifying your purchase, we may provide a replacement download or access link where appropriate.

13. Multiple Products

If you purchase multiple products in a single order, they may be delivered through:

  • Separate download links;
  • A single download page;
  • Multiple emails;
  • Your customer account; or
  • Another digital delivery method.

Delivery timing may vary between individual products.

14. International Customers

Zevafly may provide digital products to customers located in India and other countries, subject to applicable laws, product availability, payment-provider restrictions, and other applicable requirements.

Because Zevafly products are digitally delivered:

There is no international courier shipping.

There are no physical shipping charges for digital products.

There are no physical customs-delivery charges for digital products.

However, customers may be responsible for any taxes or charges that are legally applicable to their purchase in their jurisdiction.

15. No Shipping Charges

For digital products purchased from Zevafly:

Shipping Fee: ₹0

Courier Fee: ₹0

Packaging Fee: ₹0

There is no physical shipment associated with a digital-only purchase.

Any applicable taxes or other charges will be displayed or handled as required at checkout.

16. Customer Responsibility

Customers are responsible for ensuring that they have:

  • A valid email address;
  • A compatible device;
  • A suitable internet connection;
  • Required software or applications;
  • Sufficient storage space where applicable; and
  • Any other technical requirements specified on the product page.

Zevafly is not responsible for problems caused solely by a customer's incompatible device, unsupported software, incorrect email address, or lack of required technical resources.

17. Product Access After Purchase

Unless otherwise specified, your right to access and use a purchased product is subject to:

  • The product's applicable license;
  • Our Terms & Conditions;
  • Our Privacy Policy; and
  • Any other applicable product-specific terms.

Purchasing a product does not give you the right to redistribute or resell it.

18. Unauthorized Distribution

Digital products are provided to the purchaser for their permitted use.

You must not:

  • Share purchased files publicly;
  • Upload them to file-sharing websites;
  • Distribute them through Telegram or WhatsApp groups;
  • Upload them to public cloud folders;
  • Sell them on another marketplace;
  • Give unauthorized persons access;
  • Share course credentials; or
  • Redistribute download links.

For complete restrictions, please review our Terms & Conditions.

19. Delivery Failure

If you have successfully completed a purchase but have not received or cannot access your digital product, please contact us before submitting a refund request.

We will first make reasonable efforts to provide access or resolve the delivery problem.

If the problem cannot reasonably be resolved and your situation qualifies under our refund policy, a refund may be considered.

20. Refunds Related to Digital Delivery

Failure to receive a digital product because of a genuine technical or delivery problem does not automatically mean that a refund will be issued.

We will first attempt to resolve the issue.

If we are unable to deliver or provide access to the purchased product and you qualify under our Return & Refund Policy, we may issue an applicable refund.

21. Third-Party Delivery Services

Zevafly may use third-party technology or services to facilitate digital product delivery, email delivery, website functionality, payment processing, or customer access.

Delivery may therefore occasionally be affected by third-party service interruptions or technical problems beyond our reasonable control.

We will make reasonable efforts to resolve such issues.

22. Website or Service Interruptions

Temporary interruptions may occur because of:

  • Website maintenance;
  • Server problems;
  • Internet outages;
  • Payment-provider issues;
  • Digital delivery service issues;
  • Security measures;
  • Software updates; or
  • Other circumstances beyond our reasonable control.

We will make reasonable efforts to restore normal service as soon as reasonably possible.

23. Changes to This Policy

Zevafly may update this Shipping & Delivery Policy from time to time to reflect changes in our:

  • Products;
  • Digital delivery systems;
  • Services;
  • Business practices; or
  • Applicable requirements.

The updated policy will be published on this page with a revised “Last Updated” date.

24. Contact Us

If you have any questions or problems regarding digital product delivery, download links, product access, or your order, please contact:

Zevafly

Address:
Gumanipurwa, BKT, Lucknow, Uttar Pradesh, India – 226201

Email: support@zevafly.com

WhatsApp: +91 9555458622

Phone: +91 9555458622

Our support team will make reasonable efforts to assist you with legitimate delivery and access issues.

ZEVafLY — DIGITAL-ONLY STORE

No Physical Products • No Courier Delivery • No Shipping Charges

All Zevafly products are delivered digitally unless a product page expressly states otherwise.

Email: support@zevafly.com
WhatsApp / Phone: +91 9555458622